Terms and Conditions

Terms and Conditions:

Equsani maintains this product site (the “Site”) is for the sole use of your personal, information, education, and communication. You may download material displayed on the Site for non-commercial; personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re post, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without prior written permission from Equsani. Your access to and use of the Site is also subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Equsani if any, are superseded and of no force or effect.

You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Equsani. Equsani neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Equsani.
While Equsani uses reasonable efforts to include accurate and up to date information on this Site, Equsani makes no warranties or representations as to its accuracy and assumes no liability or responsibility for any errors or omissions in the content of the Site.
Information displayed on this Site is either the property of, or used with permission by, Equsani. The use of this information by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of this information or images may violate copyright, trademark, and laws of privacy and publicity.
The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site are registered and unregistered Trademarks of Equsani and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Equsani or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. Equsani is not responsible for the content of any non Equsani off-site pages or sites linked to this Site.
Equsani is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you only as an informational tool and list of business services of Equsani . Equsani also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing on this Site.
Equsani does not endorse the content on any third-party websites, or is not responsible for the content of linked third-party sites, sites framed within a third-party website, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.
Equsani may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

Standard shipping & Processing:

All orders are shipped via UPS. UPS ground and expedited services are available. UPS rates are calculated and will apply. Orders shipped via UPS ground will normally be delivered within 2 – 7 days.

In stock items are shipped promptly and UPS schedules and transit times apply. (orders may ship in multiple boxes)

Expedited Shipping & Processing (Contiguous United States):

Expedited orders received by 12 noon (EST) will be shipped the next day, excluding Saturdays, Sundays and holidays. (orders may ship in multiple boxes)

UPS expedited service rates will apply.

Returns & Exchanges:

If, for any reason, you are not satisfied with any product you have received, contact us and return it within 30 days in new condition for an exchange or refund. Enclose a copy of the packing slip with your return. Refer to instructions on the packing slip included in your order. Shipping charges are not refundable on returns and exchanges.

What if I lost my packing slip or receipt?
Make sure you include your name, address, and phone number with your return shipment.

Where will my exchange be sent?
Exchanges are sent to the original BILL-TO address. If you want the exchange shipped to a different address, please write the ship-to address on your packing slip.

What if my return is not in new condition?
We will contact you to inform you of a 15% restocking fee. If the items are poor condition, we may refuse your return.

What if my item is defective?
We will issue a call tag and have UPS pick-up the defective item at no additional cost to you. If we determine the item is not defective, we will return the item(s) and debit the shipping costs from your return credit.

Please note that we can not ship a replacement to you until we receive and examine the item. If you need a replacement right away, we suggest you place a new order.

When will I receive my refund?
Once we receive your return, we work to process your return within 3-7 business days. Once your return has been processed, you will receive your funds as follows:

If you paid by credit card, your original method of payment will be credited within 24 hours of processing your return.

If you paid by cash or check, your refund check will be mailed the first Friday after your return has been processed.